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Support

Frequently Asked Questions (FAQ)

What is Titan Technologies?

Titan Technologies is a digital identity and authentication platform that allows individuals to securely verify their identity and electronically sign documents online, using PKI (Public Key Infrastructure).

Who can use Titan Technologies?

Titan Technologies is available to Saudi citizens, residents, and organizations that need to access or offer secure digital services.

What can I use Titan Technologies for?

You can log in to e-government portals, banks, health services, insurance platforms, and sign digital contracts — securely and legally.

How is Titan Technologies different from a username/password?

Titan Technologies uses strong, cryptographic authentication (PKI certificates), which is far more secure than traditional passwords and cannot be phished or guessed.

Is Titan Technologies secure?

Yes. It uses industry-standard cryptography, encrypted communication (TLS), and keys stored in secure elements or HSMs. Every authentication is digitally signed.

Can someone else use my Titan Technologies?

No. Only you can use your credentials because it requires a personal PIN, biometric verification, or possession of a secure device.

Does Titan Technologies track what I do?

Titan Technologies only logs identity verification events with your consent. Your personal data is protected according to national data protection laws.

How do I get Titan Technologies?

You register through a certified provider, verify your identity (e.g., in person or via trusted data sources), and install the app or receive a smartcard/token.

Can I use it on mobile?

Yes. Titan Technologies supports smartphones through a secure mobile application with biometric authentication and certificate storage.

What if I lose my device?

You should immediately revoke your digital certificate through our portal or customer support to prevent misuse.

Can I integrate Titan Technologies into my website or app?

Yes. Titan Technologies offers REST APIs, SAML, and OpenID Connect support for integrating secure login and e-signatures.

Is Titan Technologies legally binding?

Yes. Signatures made using Titan Technologies certificates are legally equivalent to handwritten signatures under Saudi electronic transaction laws.

Do I need a special license to offer Titan Technologies login?

You need to be a verified service provider and comply with Saudi cybersecurity regulations and identity assurance requirements.

What services does Titan Technologies provide?

Titan Technologies enables digital identity verification, secure login (authentication), and electronic signing of documents using cryptographic certificates based on Public Key Infrastructure (PKI).

Is Titan Technologies a mobile app, a smartcard, or both?

Titan Technologies can be used via a secure mobile app or through a physical smartcard/token, depending on your preferred method and service level.

Is Titan Technologies accepted by all services in Saudi Arabia?

Yes, Titan Technologies is compatible with government platforms, banks, healthcare systems, and private digital services that require secure authentication.